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Payment is not possible on mobile, on desktop/laptop/tablet works fine

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    robertdinu
    Participant

    Hello,

    I have a problem with the payment process, but only on mobiles.

    After I add a product in cart and complete the details, I choose the payment method by card using one of our payment processors and press on the “Place the order” button. On desktop/laptop/tablet, at this step I am redirected to the payment processor to add the credit card details, but on mobile this is not loaded. Instead, the “Order was finalized” is listed, but the credit card step is skipped.

    I mention that I use Elementor as the page editor. I have tried multiple options, to disable the Checkout theme layouts, but in this case the checkout page is no longer listed.

    I have switched to a default theme (Twenty Twenty-Five) and it worked fine on mobile too.

    Please tell me what can I do to be able to place the payments through the mobiles too.

    Thank you!

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