Payment Status not Getting updated even after the payment is successful
-
Payment Status not Getting updated even after the payment is successful.
Attachments:
You must be
logged in to view attached files.
After successful payment, the redirection is not happeneing properly & the status is not getting updated…
Attachments:
You must be
logged in to view attached files.
I have a problem after a customer successfully order, I got a redirect to a page that doesn’t exist.
Hi garg.abhisar,
Thanks for reaching to us.
First of all, I’m really sorry have taken long time to reply you due to the weekend.
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards
This issue started after the theme update last week Before that and on 11th August it was working fine.
I am not a professional developer can you guide me how can I achieve it ?
Hi garg.abhisar,
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
Hi,
there were some patches available in theme. Added those patches and its is working now.
Attachments:
You must be
logged in to view attached files.
Hi garg.abhisar,
These patches are non-related to your issue.
Would you mind if I deactivate extra plugins and switch to default theme for testing? Please confirm me back.
Regards
I am not sure, but for now, its working. So dont do anything for now.
Hi garg.abhisar,
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!
Regards,
.
