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PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #376288

    porepete
    Participant

    I just repurchased the woodmart theme for and still cannot update the theme

    #376335

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Best Regards

    #376571

    porepete
    Participant

    Hello, I tried everything you suggested and still the same error

    #376629

    Hello,

    Please check the site access I cannot log in.

    Best Regards

    #376932

    porepete
    Participant

    Hello I used the exact credentials I gave you and accessed both the wordpress admin panel and ftp, can you please retry

    #377002

    Hello,

    Please check the site I have updated the theme. Please deactivate and activate the theme license.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)