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PCLZIP_ERR_BAD_FORMAT – Cannot update Woodmart theme from WordPress :

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  • #452204

    ecmtalent.com
    Participant

    Dear Support,
    I tried to update Woodmart Theme to the last version ( 7.1.4) in the WP Admin board, but I get this error bellow :

    Une erreur est survenue lors de la mise à jour de Woodmart : L’archive n’a pas pu être installée. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    I have increased all the PHP parameters to meet the prerequisites but the problem remains :

    memory_limit 128M
    post_max_size 64M
    upload_max_filesize 64M
    max_execution_time 180
    max_input_vars 10000

    current Woodmart version = 7.0.4
    My PHP version = 7.4
    Wordpress version i= 6.1.1

    Could you help me ? What can I do ? Do I have to download & reinstall the theme to my site
    Thank you for support
    Rgds

    #452226

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Best Regards

    #492819

    thank you

    #492849

    You are welcome!

    Wish you a wonderful day!

Viewing 4 posts - 1 through 4 (of 4 total)

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