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Persisting theme update

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #324336

    azazy
    Participant

    Hey,

    No matter how many times I update the theme the theme is always visible asking to be updated. Please find the attached document.

    How can I fix this please?

    Also, upgrading WPML breaks the site.

    `
    Fatal error: Uncaught Error: Class ‘WPML_Elementor_Module_With_Items’ not found in /var/www/ynabeekids.com/wp-content/themes/woodmart/inc/integrations/wpml/class-wpml-elementor-wd-testimonials.php:11 Stack trace:
    #0 /var/www/ynabeekids.com/wp-content/themes/woodmart/inc/classes/Theme.php(185): require_once()
    #1 /var/www/ynabeekids.com/wp-content/themes/woodmart/inc/classes/Theme.php(24): WOODMART_Theme->general_files_include()
    #2 /var/www/ynabeekids.com/wp-content/themes/woodmart/functions.php(77): WOODMART_Theme->__construct()
    #3 /var/www/ynabeekids.com/wp-settings.php(546): include(‘/var/www/ynabee…’)
    #4 /var/www/ynabeekids.com/wp-config.php(96): require_once(‘/var/www/ynabee…’)
    #5 /var/www/ynabeekids.com/wp-load.php(50): require_once(‘/var/www/ynabee…’)
    #6 /var/www/ynabeekids.com/wp-blog-header.php(13): require_once(‘/var/www/ynabee…’)
    #7 /var/www/ynabeekids.com/index.php(17): require(‘/var/www/ynabee…’)
    #8 {main} thrown in /var/www/ynabeekids.com/wp-content/themes/woodmart/inc/integrations/wpml/class-wpml-elementor-wd-

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    #324356

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #324739

    azazy
    Participant

    I don’t have any other plugins other than xtemos related plugins except the supported WPML “I’ve downgraded from their major release update when the related issue in the console error ‘shown above’ was being displayed while stopping me from logging in”

    Access info is included, thank you in advance.

    #324778

    Artem Temos
    Keymaster

    Hello,

    Thank you for your purchasing our theme and contacting us.

    Try to replace the following file woodmart/inc/classes/Theme.php with the one from this archive

    https://drive.google.com/file/d/1oWAEKcIGqb_OnzmN0ykdvxAF4T0O6oGj/view?usp=sharing

    Kind Regards

    #324878

    azazy
    Participant

    So this is to fix WPML upgrade? Should I try and upgrade now?

    Also, what about the persisting Woodmart update?

    Thank you <3

    #324896

    Artem Temos
    Keymaster

    We have already released our new WoodMart update with the fix to this problem. You can update the theme to the latest version now.

    #324898

    azazy
    Participant

    The theme was updated, but still asking for updating to 6.1.4 please check the attached file.

    Attachments:
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    #324901

    Artem Temos
    Keymaster

    Try to click on “Check again” button in Dashboard -> Updates.

    #324908

    azazy
    Participant

    Please find the attached file.

    Attachments:
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    #324941

    Artem Temos
    Keymaster

    Try to click on that button one more time. If it doesn’t help, please, send us your admin access so we can check what is wrong.

    #324949

    azazy
    Participant

    Clicked multiple times, nothing changes. Access credentials are the same.

    #324952

    Artem Temos
    Keymaster

    There was a problem in your child theme. The comment from style.css were missed. Please, check how it works now.

    #324953

    azazy
    Participant

    Wooh, that’s weird : )

    Thank you so much for your help and your time 🙏🏻

    #324954

    Artem Temos
    Keymaster

    You are welcome! Feel free to contact us if you have any further questions.

Viewing 14 posts - 1 through 14 (of 14 total)

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