Phone field issue with Back in stock notifier plugin

Hi
I use Back in stock notifier plugin on my website, and for some reason the phone field is not displayed correctly.
The theme removes the field attributes, such as placeholder and country code field.
When I change to a defualt theme, the form is displyaed correctly, but then switching back to Woodmart (parent theme with reset option enabled) – the field is not displayed correctly.

I already contact the plugin support team but they said there is nothing wrong with the code, and now I checked it on a staging environment and I notice the theme is causing this issue.
I’m not sure what in the theme is causing it, I will be glad to see if you can help to figure this out.

I created a video for you to see the issue
https://www.awesomescreenshot.com/video/25254433?key=66bfb000cb74e6c9d0cd3c32f4bbfd65

Hello,

Sorry to say that your given login details are not working, please share the correct login details of your site. So I will further check on your site and give you a possible solution.

Best Regards.

sorry. please try again. same details.

Hello,

Can you please share the page url where the issue is situated.

Best Regards.

yes, attached here

Hello,

Sorry to say I have not seen these fields on your given link. Also, Can you please record the short video in the english version because your previous video is in another language which was not understandable for me.

Best Regards.

[Author]

Posts