Phone field not shown in shipping details
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I have set the phone field as mandatory in shipping details on Woocommerce > Checkout fields:
But then on the checkout it does not appear:
Hello,
You can check the option in Appearance > Customize > WooCommerce > Checkout. You will find the option and make sure “Phone field” is not hidden.
Best Regards,
I have changed it to “Required”, but it still doesn’t show…
As per your 2nd reply, I think that is to a different topic.
Hello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards,
I have given you details in private.
Hello,
Sorry to say I am unable to login to your site due to a server issue.
https://ibb.co/27TGz99R
Best Regards,
It was probably a temporary problem, it should let you log in now.
Hello,
Sorry to say it is still not working: https://ibb.co/pjGGDZFK, so I tried to log in from the frontend, but the login details you provided are not working anymore. Please share the correct login details so I can check the issue and give you a possible solution.
Best Regards,
That’s strange, I just did myself. Try the new credentials below, and sorry for the mess.
Hello,
The phone field is required only in the billing section by default. When you enable “Ship to a different address”, WooCommerce doesn’t automatically duplicate the billing phone field into the shipping section.
To show a phone field in the shipping address, you need to add a custom shipping phone field. You can check the same with the default theme (Storefront) to confirm this.
Best Regards,
.
