Photo gallery on mobile product single page not working anymore

Hello,
The Photo gallery on mobile product single page won’t work anymore after updating to Woodmart 7.5.1 with patches.

We cannot see the arrow for swiping the pictures (but seems present in the source code, so..?) then we cannot swipe pics… and when clicking on a thumbnail, nothing happens (it’s supposed to highlight and focus to the picture clicked).
This behaviour can’t be reproduced on Chrome Inspection Tool but on REAL MOBILE, yes.
So please try with a real mobile device.

Of course, already tried many things for 3 hours, disabling all cache, etc, etc. So the issue seems to me related to the update or patches.

Please assist quickly.
Thanks

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Hello,

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

See attached

Please keep all plugins that are not related to our theme temporarily turned off.

So there is a script which is not loaded when using WP Rocket.
I cannot figure out which one, if it’s delayed or so what.
It’s something related to wd-carousel-inner, wd-arrow-inner ?

Can you help?

Please keep all plugins turned off and enable WP Rocket so we can investigate on your website.

Done, please go ahead.

Sorry, but we can’t enter your dashboard at the moment https://gyazo.com/f10239955dd4150ff2d29b9cd4cc9152

You sent wrong IP address.
It’s fixed.

As we can see, most of the plugin are still turned on. Please keep all plugins turned off and enable WP Rocket so we can investigate on your website.

The enabled plugins have no incidence on the issue.
Seriously, please update. I’ve renewed the license for your support!

OK, please keep them temporarily turned off so we can check this ourselves too.

As previsouly said, when disabling WP Rocket, it’s OK.
So I think there is a css and/of js files concerned.
Only necessary plugins are kept.
Please check.

There are a few plugins still activated. Please disable them too. And switch to the parent theme in Appearance -> Themes.

Done

We don’t have access to WP Rocket plugin settings https://gyazo.com/359c4ef7eb1c0e35098005496f6f7bec
Please provide us with full admin access.

OK now.

Thank you. We need to perform a deeper investigation on this. Could you please send us your FTP access so we can effectively debug while editing theme files on your website?

OK, see attached

We have fixed this on your website. Please test how it works now https://gyazo.com/278ba77038aee417fd205aedf9b2ae84

Hello,
Sounds good!
Thanks a lot for your help.

Great, you are always welcome!

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