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Photos in store is too big
- This topic has 16 replies, 2 voices, and was last updated 5 years, 5 months ago by Elise Noromit.
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AuthorPosts
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May 29, 2019 at 1:02 pm #126297
arnyParticipantHello,
Products photos in store are too big and each product shows two images instead of one. Also when I choose How many products I want to show per row it shows max 2, even if I choose 6.
May 29, 2019 at 2:20 pm #126314
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area
As for the images, you can configure images sizes as per your needs. Here is the instruction: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/
Best Regards
May 29, 2019 at 2:40 pm #126320
arnyParticipantI found out that with deactivated Redux Framework plugin images size is normal, but with deactivated plugin Theme settings is unavailable. But images are still two per product.
Attachments:
You must be logged in to view attached files.May 29, 2019 at 3:31 pm #126332
Elise NoromitMemberHello,
This plugin is not compatible with our theme, you can find another equal or contact the plugin support.
Best Regards
May 30, 2019 at 6:15 am #126383
arnyParticipant1) What plugin do you suggest? because without Redux Framework Theme Settings is disabled.
2) I still have two photos on shop page. What to do?May 30, 2019 at 7:42 am #126397
Elise NoromitMemberHello,
Redux plugin is compulsory, please activate it.
We have not tested any plugins that is why we can hardly help you.
Two photos on the shop page – what do you mean, please provide page URL.
Best Regards
May 30, 2019 at 7:52 am #126398
arnyParticipant1) You wrote Redux Framework is not compatible with your theme yesterday, today you say this plugin is compulsory. How is it really?
2) Two photos on the shop page (find attachment). I want to show only one photo for each product.
Thank you
Attachments:
You must be logged in to view attached files.May 30, 2019 at 8:27 am #126403
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and switch the parent theme and provide the site admin access to the private area
Best Regards
May 30, 2019 at 8:59 am #126410
arnyParticipantHow to the create admin access to the private area?
May 30, 2019 at 9:18 am #126429
Elise NoromitMemberHello,
Scroll and you will see the private area below the message field.
Best Regards
May 30, 2019 at 9:37 am #126435
arnyParticipantok
May 30, 2019 at 11:18 am #126454
Elise NoromitMemberHello,
Please reinstall the theme. Just delete the current one and upload and activate the fresh version from the Themeforest.
Best Regards
May 30, 2019 at 11:28 am #126461
arnyParticipantOkay, I will try. Thank you.
May 30, 2019 at 11:45 am #126467
arnyParticipantDidn’r work. same problem, each product shows two photos and photos are too big.
Attachments:
You must be logged in to view attached files.May 30, 2019 at 2:51 pm #126501
Elise NoromitMemberHello,
Please update your credentials I cannot log in
Best Regards
May 31, 2019 at 6:41 am #126547
arnyParticipantI have deleted all content and whole wordpress. Now created new one and everything is good. thank you
May 31, 2019 at 8:51 am #126573
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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Tagged: products images
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