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PHP 8.1 compatibilty error

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #528513

    ahsanahmedkhann
    Participant

    Hi

    I’m using currently PHP 8.0 and latest version of Woodmart theme and Woocommerce. I’m trying to upgrade my php version to 8.1 My hosting service provides a compatibility test feature before upgrading php versions. That compatibility test is showing error related to theme. It indicates this file path:

    /chroot/home/ab908bea/abcdef.nxcli.net/html/wp-content/themes/woodmart/inc/admin/modules/options/controls/group/class-group.php

    Can you please guide should I wait for theme upgrade, or this error should be ignored?

    Thanks

    #528518

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #528557

    ahsanahmedkhann
    Participant

    Hi

    Acccess detail is attached below. All plugins are disabled except required ones. Once you’re done let me know I’ll run the compatibility test again.

    Thanks

    #528563

    Artem Temos
    Keymaster

    Hi,

    Could you please send us a link to your website where we can see this issue?

    Kind Regards

    #528633

    ahsanahmedkhann
    Participant

    Link attached below, It’s a staging/copy of live site.

    #528662

    Artem Temos
    Keymaster

    We don’t see any PHP errors on this page. Could you please clarify how to reproduce the error?

    #528691

    ahsanahmedkhann
    Participant

    As I mentioned earlier, the errors came on hosting dashboard side, when I try to upgrade php version. Nothing breaks or error on frontend side.

    #528707

    Artem Temos
    Keymaster

    In this case, we need to have a real-time access to your error logs.

    #528904

    ahsanahmedkhann
    Participant

    For that housing access required. I have attached the compatibility report SS that’s all we get everytime… nothing on frontend. Also, can you please confirm woodmart theme and php versions compatibility? If 8.1, 8.2 or 8.3 are totally okay with theme then we can ignore these.

    thanks

    Attachments:
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    #528935

    Artem Temos
    Keymaster

    Hello,

    Yes, it is fully compatible with PHP 8+. Please, update the theme to the latest version and apply the patch in WoodMart -> Patcher to fix the error from your screenshot.

    Kind Regards

    #529008

    ahsanahmedkhann
    Participant

    Alright, I’ll give it a try.

    Thanks

    #529298

    ahsanahmedkhann
    Participant

    Hi

    There isn’t any patch available related to PHP errors.

    #529316

    Artem Temos
    Keymaster

    You need to apply all available patches. Let me know if it helps.

    Kind Regards

    #529330

    ahsanahmedkhann
    Participant

    only 1 patcher is available, what if this patcher doesn’t require, and applying it anyway may cause other issue?

    Attachments:
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    #529339

    Artem Temos
    Keymaster

    You have 7.4.0 version of the theme installed. Please, update it to the latest version 7.4.2 first. Then you will see patches for the latest version.

Viewing 15 posts - 1 through 15 (of 15 total)