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PHP 8.1 compatibilty error
- This topic has 14 replies, 2 voices, and was last updated 11 months, 1 week ago by Artem Temos.
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AuthorPosts
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January 10, 2024 at 10:00 am #528513
ahsanahmedkhannParticipantHi
I’m using currently PHP 8.0 and latest version of Woodmart theme and Woocommerce. I’m trying to upgrade my php version to 8.1 My hosting service provides a compatibility test feature before upgrading php versions. That compatibility test is showing error related to theme. It indicates this file path:
/chroot/home/ab908bea/abcdef.nxcli.net/html/wp-content/themes/woodmart/inc/admin/modules/options/controls/group/class-group.php
Can you please guide should I wait for theme upgrade, or this error should be ignored?
Thanks
January 10, 2024 at 10:16 am #528518
Artem TemosKeymasterHello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
January 10, 2024 at 10:50 am #528557
ahsanahmedkhannParticipantHi
Acccess detail is attached below. All plugins are disabled except required ones. Once you’re done let me know I’ll run the compatibility test again.
Thanks
January 10, 2024 at 11:01 am #528563
Artem TemosKeymasterHi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
January 10, 2024 at 1:14 pm #528633
ahsanahmedkhannParticipantLink attached below, It’s a staging/copy of live site.
January 10, 2024 at 1:52 pm #528662
Artem TemosKeymasterWe don’t see any PHP errors on this page. Could you please clarify how to reproduce the error?
January 10, 2024 at 2:45 pm #528691
ahsanahmedkhannParticipantAs I mentioned earlier, the errors came on hosting dashboard side, when I try to upgrade php version. Nothing breaks or error on frontend side.
January 10, 2024 at 3:04 pm #528707
Artem TemosKeymasterIn this case, we need to have a real-time access to your error logs.
January 11, 2024 at 9:51 am #528904
ahsanahmedkhannParticipantFor that housing access required. I have attached the compatibility report SS that’s all we get everytime… nothing on frontend. Also, can you please confirm woodmart theme and php versions compatibility? If 8.1, 8.2 or 8.3 are totally okay with theme then we can ignore these.
thanks
Attachments:
You must be logged in to view attached files.January 11, 2024 at 10:27 am #528935
Artem TemosKeymasterHello,
Yes, it is fully compatible with PHP 8+. Please, update the theme to the latest version and apply the patch in WoodMart -> Patcher to fix the error from your screenshot.
Kind Regards
January 11, 2024 at 1:24 pm #529008
ahsanahmedkhannParticipantAlright, I’ll give it a try.
Thanks
January 12, 2024 at 1:16 pm #529298
ahsanahmedkhannParticipantHi
There isn’t any patch available related to PHP errors.
January 12, 2024 at 1:54 pm #529316
Artem TemosKeymasterYou need to apply all available patches. Let me know if it helps.
Kind Regards
January 12, 2024 at 2:26 pm #529330
ahsanahmedkhannParticipantonly 1 patcher is available, what if this patcher doesn’t require, and applying it anyway may cause other issue?
- This reply was modified 11 months, 1 week ago by ahsanahmedkhann.
Attachments:
You must be logged in to view attached files.January 12, 2024 at 3:02 pm #529339
Artem TemosKeymasterYou have 7.4.0 version of the theme installed. Please, update it to the latest version 7.4.2 first. Then you will see patches for the latest version.
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