PHP Errors

Hello, since today I have had the problem that whenever someone tries to access the shopping cart, it is displayed completely incorrectly. I have attached a screenshot. The Checkout Page looks nearly the same.

Thank you

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Hello,

Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.3.4 . If it is not updated then you can update the Theme and Core following the Documentation Guide:
https://xtemos.com/docs-topic/update-the-theme/

If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

If somehow the issue still persists, then please take a complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third-party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards

Hello, thank you very much for the feedback.

I updated everything and the error was still there. Then I wanted to deactivate and reactivate my license key. Unfortunately, Woodmart now tells me that I only have one homepage available. How can I fix this problem and reactivate my license?

It also turned out that the Extra Product Options plugin is responsible for the error. If I deactivate this, the shopping cart works without any problems.
How can I proceed here?

Many thanks for your help

But its the Extra Product Options & AddOns from ThemeComplete

Hello,

You need to click on the “Deactivate” button for your domain in your account on our website https://xtemos.com/my-account/

Then you will be able to activate the license on your site.

Please contact the Extra Product Options & AddOns. They might be able to help you troubleshoot and configure the plugin correctly.

Best Regards.

[Author]

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