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Pictures do not display correctly

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  • #43073

    JuliaSan
    Participant

    Hi there again,
    I am trying to solve a very strange behaviour of our shop products.
    I have updated to woocommerce 3.3.3 and also to Woodmart 1.10.3 and since then some products do not display correctly on our website: pictures are missing, although they are connected to the product.
    The zooming tool is still there and if you click it, then the feature picture appears in gallery mode, but on the single product page it just does not show. This also happens for example for product bundles.
    On these pages not only the Product pictures are missing, but also the thumbnails on the widget bar of the recently seen products or in the product bundles the thumbnails of the products included in the bundle.
    What is the most intriguing is that this is only true for certain products (many of them, but not all).
    I have attached some screenshots about products behaving incorrectly and also correctly.
    Could you please help me what the problem could be?
    Thanks,
    Julia

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    #43091

    Artem Temos
    Keymaster

    Hi,

    Please, send us a link to the product where we can see this issue on your website?

    Thank you

    #43109

    JuliaSan
    Participant
    #43111

    Artem Temos
    Keymaster

    Could you please try to disable all external plugins and remove all custom CSS and PHP code you added?

Viewing 4 posts - 1 through 4 (of 4 total)