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Pills demo website problem in the single product page (prebuilt import)

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  • #572838

    Johnn91
    Participant

    Hello WM support staff,

    It seems there is a discrepancy between the demo page Pills data and template compared to the actual latest imported prebuilt website through the import button. Aside from the fact that the imported products are fewer compared to your live demo version (and that’s okay), the single product page layout seems to be a little “glitchy” in the product preview image gallery when a user just scrolls down with the mouse (desktop only) or manually by scrollbar.

    The image of the product in the gallery container resizes a little and then returns to normal.

    Opening the web dev console in Google Chrome, it seems there is something happening with the Elementor sticky or non-sticky element, but I’m not so sure. Since it is the first time we are using your template, maybe there is something we don’t know about it. Does something need to be adjusted in the Elementor single product page or theme options? We have only imported your demo in a fresh installation, nothing else has been touched.
    Can you try to import your demo too?

    Details:
    The demo Pills website is installed on a child theme (untouched) in the latest WD theme version and WP version. PHP is 8.3, MySQL is 8. Elementor editor (by default).

    Thanks in advance.

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    #572864

    Artem Temos
    Keymaster

    Hello,

    We have fixed this issue both on your website and will include it in our next theme update. Please check how it works now.

    Kind Regards

    #572865

    Johnn91
    Participant

    It seems okay now. Just to know, if I have to change the demo template (since we are exploring other demos) and then maybe return to this one, what do I have to modify to re-fix this? Can I switch demos freely or will it be fixed only in a theme update?

    Looking forward to your reply

    • This reply was modified 1 month, 1 week ago by Johnn91.
    • This reply was modified 1 month, 1 week ago by Johnn91.
    • This reply was modified 1 month, 1 week ago by Johnn91.
    #573099

    Artem Temos
    Keymaster

    You need to select the Single Product layout https://prnt.sc/pDns5hduHguG and remove the padding from the container set for the sticky container https://prnt.sc/ZYIrjc2q2etT. For the Product Gallery, you need to set the padding on desktop https://prnt.sc/LdSGvKlHm1q2 and remove it on tablet.

Viewing 4 posts - 1 through 4 (of 4 total)