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Place Order Button Not Working on Checkout Page

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  • #664624

    zhenyang
    Participant

    Hello,

    On the Checkout page of my website, the “Place Order” button is not working. When users click the button, nothing happens, and no order is placed.

    Steps I’ve taken:
    – Tried different browsers (Chrome, Firefox).
    – Disabled all plugins except WooCommerce.
    – Switched to default theme temporarily and it worked, so it seems to be an issue with the current theme (Xtemos).
    – Cleared cache.

    Could you please help me identify and solve the problem?

    Thank you.

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    #664690

    Luke Nielsen
    Keymaster

    Hello,

    In this case, send me access to the admin panel and confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    Best Regards,

    #664891

    zhenyang
    Participant

    I have created a temporary administrator account for you:

    #664901

    zhenyang
    Participant

    thank you problem Solved

    #665017

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for reaching out to us and confirming that the issue has been resolved. If you need further assistance in the future, please don’t hesitate to reach out.

    Best regards

Viewing 5 posts - 1 through 5 (of 5 total)

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