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Place Order button process is slow

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #446961

    vihangis
    Participant

    In this issue, There is a Place Order button in the cart. It takes 10 seconds – 15 seconds time to go forward step. (Button process is slow)

    Need to fix it.

    Steps:
    Go to the mentioned link first -> Then Got to Online Store and add anything to the cart -> Then Cart panel will display right side of the page -> Then go to Checkout -> Then need to fill requested details first. After it you can press Place Order button.

    Attachments:
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    #446997

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #447014

    vihangis
    Participant

    It is work as a WooCommerce site.

    #447015

    vihangis
    Participant

    In default theme we didn’t notice such an issue.
    Process taking 10-15 seconds.

    #447046

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #454182

    vihangis
    Participant

    HI,

    I will send access to check this slowness issue as we discussed previously.
    Please find attached URL,UN,PW.

    Thank You.

    #454325

    Artem Temos
    Keymaster

    Hello,

    We see that most of the plugins are still turned on. Please, keep them disabled so we can check what is wrong there.

    Kind Regards

    #454349

    vihangis
    Participant

    Hi,

    As we discussed, I disabled all other plugins. I just leaved WoodMart core, WooCommerce, Elementor/WPBakery page builder plugins. Now you can check the issue.

    Thanks & Regards.

    #454353

    Artem Temos
    Keymaster

    Hello,

    We can’t test it and complete the checkout now because of the following warning https://gyazo.com/05a99fc6e0e87bc7e16e43e477ee850f

    Kind Regards

    #454650

    vihangis
    Participant

    Hi,

    I have enabled cash on delivery option. Now that warning will no come. Please check now.

    Thanks & Regards.

    #454667

    Artem Temos
    Keymaster

    Hello,

    It takes a few seconds to complete the checkout now. Here is a short video https://gyazo.com/9c467050985ece8116f4fffefda71d9a

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)