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Place Order button process is slow
- This topic has 10 replies, 2 voices, and was last updated 1 year, 11 months ago by
Artem Temos.
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AuthorPosts
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February 28, 2023 at 10:05 am #446961
vihangisParticipantIn this issue, There is a Place Order button in the cart. It takes 10 seconds – 15 seconds time to go forward step. (Button process is slow)
Need to fix it.
Steps:
Go to the mentioned link first -> Then Got to Online Store and add anything to the cart -> Then Cart panel will display right side of the page -> Then go to Checkout -> Then need to fill requested details first. After it you can press Place Order button.Attachments:
You must be logged in to view attached files.February 28, 2023 at 11:00 am #446997
Artem TemosKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
February 28, 2023 at 11:35 am #447014
vihangisParticipantIt is work as a WooCommerce site.
February 28, 2023 at 11:48 am #447015
vihangisParticipantIn default theme we didn’t notice such an issue.
Process taking 10-15 seconds.February 28, 2023 at 1:11 pm #447046
Artem TemosKeymasterHello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
March 26, 2023 at 10:38 am #454182
vihangisParticipantHI,
I will send access to check this slowness issue as we discussed previously.
Please find attached URL,UN,PW.Thank You.
March 27, 2023 at 9:11 am #454325
Artem TemosKeymasterHello,
We see that most of the plugins are still turned on. Please, keep them disabled so we can check what is wrong there.
Kind Regards
March 27, 2023 at 10:03 am #454349
vihangisParticipantHi,
As we discussed, I disabled all other plugins. I just leaved WoodMart core, WooCommerce, Elementor/WPBakery page builder plugins. Now you can check the issue.
Thanks & Regards.
March 27, 2023 at 10:12 am #454353
Artem TemosKeymasterHello,
We can’t test it and complete the checkout now because of the following warning https://gyazo.com/05a99fc6e0e87bc7e16e43e477ee850f
Kind Regards
March 28, 2023 at 5:54 am #454650
vihangisParticipantHi,
I have enabled cash on delivery option. Now that warning will no come. Please check now.
Thanks & Regards.
March 28, 2023 at 9:09 am #454667
Artem TemosKeymasterHello,
It takes a few seconds to complete the checkout now. Here is a short video https://gyazo.com/9c467050985ece8116f4fffefda71d9a
Kind Regards
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Tagged: Button Process is Slow
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