Please check private section

Please check private section

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Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Send us also the link to the product with the problem.

Thank you in advance

Please check the private section

Please, disable all external plugins first. We are not able to view your website now https://gyazo.com/2293e0faf2c94d4ed67feeba85082844

Please check private section

We tested your website and see that it looks similar on the frontend and backend. https://gyazo.com/93c5acde32eb2d4015c23bc733949da7

Private

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in the back end it looks as it should look like but in front end it doesnt!

It has a green background on frontend too. Do you want to remove that? https://gyazo.com/f0ba8566d42f68018341919115ad6aa5

no it should be green, i dont know why it looks different for me! i have just check it and its does not look green

Try to clear your browser cache or check from other device. We have tried a few different PCs and browsers and it is always green for us.

I have cleared all the cache and tried it in 4 devices so far: 1 pc, macbook pro, ipad and android phone … it just looks all the time white and no green box

and tried in firefox, chrome, safari and even edge!

if you want screenshots i can provide you, it always looks the same with no green box

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Regards

Private section

Yes, it works in all browsers and on all devices https://gyazo.com/af671205b644bf12b482f9ce14a54b95

Thats very very strange .. i have made even two of my friends try it in their laptops and it show them the same

its fixed i have found the solution ! thanks

We are glad that you sorted it out. By the way, what was the fix to the problem?

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