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Please enter an address to continue error

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  • #527827

    alexisrael
    Participant

    I got another one problem is about the shipping which is on checkout page.
    Please see the video link that I already filled in the address1 and try to process the next step to checkout.
    But it shows to me “Please enter an address to continue”.
    ”, and never go to the next step…
    I check the shipping selection of woocommerce is force shipping to bill address. When I tested the customer account to fill in the billing account and try to process the checkout page, it did not allowed to go to the next step and it asked me to fill in the address. If I did not fill in the address on bill account, it could allow me to go the next step to process the payment and shipping.

    I have no idea what’s wrong with my setup. thank you!
    please see the video:
    https://www.gumlet.com/watch/659bc65af9163d347256366e

    #527954

    Hello,

    Make sure that the country settings are configured correctly in your WooCommerce settings. To do this, go to the WooCommerce settings page, click on the “General” tab, and check that the default country is set correctly.

    Also this error occurs when the country field is disabled/removed in either billing or shipping section in the plugin settings. Please note that when you provide validation for the state field or zip code field in any section, it is mandatory to have an active country field.

    If the country field is disabled, could you please enable the fields and verify from your side?

    Best Regards.

    #528461

    alexisrael
    Participant

    Hi again!

    Thanks for the prompt reply.
    The issue was in the country field is disabled/removed- billing or shipping section in the plugin settings.
    Thanks a lot!

    #528568

    Hello,

    Most Welcome!!!.

    Now you can customize the checkout fields without plugin. Navigate to Theme Settings > Shop > Checkout > Enable the option fields manager, After enabling this option, You can configure your checkout forms in Dashboard -> WooCommerce -> Checkout Fields. Please make sure you are using the latest version of the theme.

    Thanks for contacting us.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)