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Please register the question using the menu on your mobile (search button)

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  • #719032

    opalamarchuk.01
    Participant

    Your theme is behaving very strangely. First: Your colleague previously gave me some code to fix a bug in the search menu on mobile (screenshot attached). Your theme’s behavior is as follows: the problem is that the search button and menu are misaligned. I add the code, refresh the page, and everything works fine. Then I go to another page and return to the menu, and it displays incorrectly again.
    I comment out the code – I refresh the page – the menu is smooth again… I go to any other page – I return to the menu – everything is broken and crooked again!
    and so on ad infinitum! I don’t know how to solve this problem.
    Another strange behavior: the shipping price isn’t displayed—or rather, it is displayed once, but not the second time… It seems like there’s some kind of theme-level bug or cache issue—I don’t understand this behavior. The shipping issue is being handled by the Morkva UA plugin support team.

    Please register the question using the menu on your mobile (search button)

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    #719086

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please temporarily disable all cache and optimization features (especially JS delay/defer, CSS combine/minify, and mobile cache) and then clear plugin cache/server cache/CDN cache and browser cache, After that, check the issues again.

    If the issue still remains, Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)