Home Forums Basel support forum Suddenly different image sizes displayed….in the BASEL shop…

Suddenly different image sizes displayed….in the BASEL shop…

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #120489

    str8up
    Participant

    In our BASEL-shop are suddenly different image sizes displayed.
    We did not change the sizes of the pictures in our gallery.
    How can we fix this problem?

    Thank you!

    #120505

    Hello,

    Seems some plugins influence. Deactivate all the plugins not related to the theme and switch to the parent theme for checking

    Best Regards

    #120656

    str8up
    Participant

    Thank you for your reply.Unfortunately it did not solve the problem.

    #120763

    Hello,

    Please provide the site admin access and page URL for the shop page. and permit to deactivate all the plugins not related to the theme and switch the parent theme for the period of checking what may take up to 20 minutes.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)