plugin is freezing

Hello,
I need urgent assistance with an issue that has arisen with the Filter Plugin. The plugin is freezing, and I have already contacted YITH support. Here is the response I received from them:

______________________________________
Message from YITH (Plugin):

Hello,

I found that the filter stops working due to a fatal error occurring in a widget of the theme. The error happens because a WP_Error is passed instead of a string.

Uncaught TypeError: strstr(): Argument #1 ($haystack) must be of type string, WP_Error given in /home/sistaabl/dev2.grillundgourmet.at/wp-includes/functions.php:1147

The error is generated here:
#2 /home/sistaabl/dev2.grillundgourmet.at/wp-content/themes/woodmart/inc/widgets/class-widget-stock-status.php(96)

I suggest you contact the WoodMart developers and report this issue so it can be fixed.

We remain at your disposal.
______________________________________

Could you please check if this is a known issue and assist me in resolving it? A prompt response would be greatly appreciated, as this issue significantly impacts the functionality of my website.

Best regards,
Saskia

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Hello,

Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please? Also, clarify where those filters from the plugin are situated.

Thank you for your time.

Kind Regards

Hello,
The plugin is for the online shop so that the different categories can be filtered. As soon as 2 or more categories are checked, the filter freezes.

Thank you,
Saskia

[Luke Nielsen]

Hello,

May I disable some 3rd party plugins and our stock status widget for testing?

Thank you for your time and patience.

Kind Regards

• This reply was modified 7 months, 1 week ago by Luke Nielsen.

Yes, you can.

Hello,

Disable the “AJAX Shop” option in Theme Settings -> Product archive – https://take.ms/bgBkq, clear the cache and check how it works.

https://take.ms/fCkqj

Kind Regards

Thanks for the help, it works!

Hello,

I’m glad to hear that the solution worked for you! If you have any other questions or need further assistance, please don’t hesitate to reach out.

Wish you all the best.

Best regards

[Author]

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