Plugin “WoodMart Core” causing RAM memory overflow.
September 15, 2023 at 6:08 pm #496435
Please help me check if the plugin is experiencing a memory leak issue, causing the website to display a 503 error. Below are images of the plugin both deactivated and activated “Woodmart Core”.
1. In case this plugin is not activated, does the theme still function stably?
2. If it is necessary to activate this plugin, please provide me with a solution.
I have sent a message to the admin below, please kindly check it for me. Thank you.
Attachments:You must be logged in to view attached files.September 16, 2023 at 11:18 am #496532
Yes, this is the core plugin for the theme, it is necessary to enable this plugin.
Also, your given login details are not correct. Please share the correct login details of your site so I will check and give you the possible solution.
Best Regards.September 18, 2023 at 2:16 am #496817
Login detailsSeptember 18, 2023 at 3:57 am #496821
I have sent the cPanel login information to check the RAM and CPU of the hosting, please help me verify it. Thanks youSeptember 18, 2023 at 2:27 pm #496984
Given login details are not working for me. Please share the correct login details of your site.
Best Regards.September 19, 2023 at 4:09 am #497185
The login information is correct. Please switch to the following link: mizdaa.com/adminSeptember 19, 2023 at 12:52 pm #497332
Sorry, the login details are not working. Please check the screenshot in the private content.
Best Regards.September 19, 2023 at 4:47 pm #497449
I have tried many times., I have tested it and it’s okay. Please enter again for me. Thanks youSeptember 20, 2023 at 10:32 am #497663
Sorry you logins are not working.
Screenshot in the private content:
Best Regards.September 20, 2023 at 12:54 pm #497714
I have tried many times., I have tested it and it’s okay. Please enter again for me. Thanks youSeptember 20, 2023 at 4:14 pm #497779
Sorry to say, Your given login details are not working, please share the correct login details of your site.
Best Regards.September 20, 2023 at 4:44 pm #497791
I still log in normally, there’s no issue here at all.
Can you send me an email? Because my website’s current status is very poor. Could you also access my computer via TeamViewer to take a look?\
Thanks you.September 20, 2023 at 4:50 pm #497792
You can try logging in using this link, and if it doesn’t work, please email me. thanksSeptember 21, 2023 at 1:47 pm #497999
Your given login details are not working, please share the correct login details. Please see the screenshot in the private content.
Best Regards.September 21, 2023 at 2:13 pm #498012
I don’t understand the reason why you can’t log in. The information I provided is entirely accurate. You can reach me via email at firstname.lastname@example.org. Can you remotely access my computer?September 21, 2023 at 3:07 pm #498047
I have activated the Woodmart core and only theme required plugins and deactivated all the 3rd party plugins on the site now there is no issue on the site and server.
Please check it now the server load or site speed.
Best Regards.September 21, 2023 at 3:36 pm #498074
It’s really heavy, and it’s consuming a lot of CPU. My website cannot function smoothly until the Woodmart Core plugin is activated. I have sent the hosting administration login information. I hope you can check it for me.. Thanks.September 22, 2023 at 9:48 am #498253
We tried to disable the WoodMart core plugin and switch to the default theme and the memory is still used for 100%. We waited for 5 minutes and nothing changed. It means that the problem is not caused by our theme or core plugin.
Kind RegardsSeptember 22, 2023 at 10:50 am #498277
please deactivate the Woodmart Core plugin and check the hosting statistic
Attachments:You must be logged in to view attached files.September 22, 2023 at 10:53 am #498280
Yes, we tested this already for 5 minutes without WoodMart core.
It looks like you are checking the statistics without even opening your website. Of course, it is not possible to have 0 processes and 0 CPU loading. It means that at that time your website didn’t handle any requests from users at all.
Kind RegardsSeptember 24, 2023 at 3:58 pm #498801
I have resolved this issue, the problem was in the empty template, which caused the website to continuously load and resulted in high RAM and CPU usage on the hosting. Thank you.September 25, 2023 at 11:30 am #498969
Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.
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