Pop-up banner comes again and again!
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We have this pop-up banner -http://prnt.sc/10puegg
It goes away when you close it but if you click on place your first order button, it will redirect you to the shop and it keeps coming back again and again.
Can you please guide how do I resolve this?
Hello,
I saw the screenshot you attached.
Please provide with the steps to reproduce the issue to check it myself and help you out accordingly.
Best Regards
Go to HTML Blocks > Promo popup – http://prnt.sc/10pyv01 > Edit With Elimentor > Change default text – http://prnt.sc/10pyw7p > Replace newletter option with button – http://prnt.sc/10pyxtn Give shop page link under link box
Hello,
I have visited your website and closed the popup and then checked the website and the POP up is not coming again.
Please clear cache and check back.
If you are trying to ask anything else then please provide a video explaining the issue to check it myself and help you out accordingly.
Best Regards
Yes, I will share video. Can you suggest how do I share the video here?
Let me try to explain it again –
So don’t close the pop-up but click on the “PLACE YOUR FIRST ORDER” button and than you will see that the pop-up will appear again unless you close it.
The functionality that you are doing when someone clicks on close arrow, we need to implement the same functionality when someone click on the place your first order button.
Hello,
Please enable the popup on the website because it is not enabled.
And upload the video on any online uploader like jumpshare and provide with the link to check it myself and help you out accordingly.
Best Regards