popup button

[adrian.marku]

Hello i have a problem with removing the popup button.

• This topic was modified 4 days, 19 hours ago by adrian.marku.

Hi adrian.marku,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

i cant remove this section.

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Can i get help please or fix? because i cant remove that section with the button???

Hi adrian.marku,

Thanks for screenshot.

I noticed that the section now looks different from the screenshot you previously shared. Would you like to keep it as it is or have it removed entirely?

Please let me know how you’d like to proceed.

Regards,

i want to delete it, because i cant delete it.

here you have video.

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Hi adrian.marku,

Would you mind if I deactivate extra plugins for testing? Please confirm me back.

Regards,

Yes!

Hi adrian.marku,

Thanks for your confirmation.

1. I tried switching to the default theme, but the issue still persists, so it’s not related to the theme.

2. I see you are using outdated WoodMart theme and WoodMart Core plugin, please create a dev site and update theme and core plugins to the latest version and let me know if it helps.

Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

3. Purge all cache from your caching plugin and check again. If you’re using a CDN, disable it temporarily and see if the issue persists. https://ibb.co/ZrvJk7y

Regards,

where i can download the latest theme?

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