popup category selection is not working!

I have a Pro-Business plan with Dokan.

At vendor page, there is an option add new product. There should be category selection area but when press it, it opens a POPUP category area, behind that product adding POPUP. When a click to chooce category, i lost everyting. Category not selectable there..

How can i close that popup issiu?

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Hello,

Could you please check how it works with the default wordpress theme just to check whether the issue is with our theme or not.

Best Regards

yes, on the default wordpress theme it works fine. there is a problem on woodmart, please check it

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Hello,

Please deactivate all the third party plugins and provide the admin panel login details of the website.

Best Regards

here i have the same problem

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Hello,

Please deactivate all the third party plugins and provide the admin panel login details of the website. I will check and give you a possible solution.

Best Regards.

[Dhomart]

hi thanks, i will give the admin panel login details of the website in Private content

• This reply was modified 1 year, 2 months ago by Dhomart.

Hello,

Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

If it works fine with the default WordPress theme and let us know i will check and give you a possible solution.

Best Regards

OK, thanks.
I found it is a conflict between WPML and Dokan

Hello,

Try to contact with plugins support in this regard they will guide you better.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.

Best Regards.

[Author]

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