Popup error when entering the page

Hello,
there is an error on our site with a empty popup. We couldn´t find any setting to disable that popup. As you can see in the picture there is a empty popup box when you are entering the site.
Any thoughts?

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Hello,

I saw the screenshot you attached.

You can disable the promo popup from Theme Settings >> Shop >> Promo Popup.

Screenshot for Clarification: https://prnt.sc/vgocq1

Regard’s.
Xtemos Studios.

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