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Popup form

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  • #339241

    Pernilla
    Participant

    I used the template from the demohttps://woodmart.xtemos.com/demo-books/demo/books/
    In the menu there is a pop up contact form.
    I made the contact form with gravity forms and the captcha box does not work properly.
    The support team from gravity forms claims it is because there is duplicated form IDs on the same page that will create invalid HTML.
    And I looked and it is true, the contact form from pop up is displayed twice:
    https://share.gravityfor.ms/FChM3c
    https://share.gravityfor.ms/lfFnIV
    Can you understand why this happens?

    #339430

    Artem Temos
    Keymaster

    Hello,

    You have two menu dropdowns with the same form on your page: one in the desktop header and another one in the mobile header row. You need to create two separate forms if you want to have different IDs there.

    Kind Regards

    #339433

    Pernilla
    Participant

    Thank you, I did not count with the mobile menu! 😉 That explains the issue!

    #339455

    Artem Temos
    Keymaster

    We are glad that you sorted it out. Let me know if you need any further assistance.

    Have a nice day!

Viewing 4 posts - 1 through 4 (of 4 total)