Popup not working when using it in multiple row levels

With WPBakery :

– Create a Row, and split it in two columns
– In the right-side column, create an Inner row
– Inside the Inner row, add a WoodMart Popup
– Inside the WoodMart Popup, add a Row and split it in two columns

You’ll see in frontend that there is a bug showing
[/woodmart_popup][/vc_column_inner][/vc_row_inner]

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Hello,

Please send me access to the admin dashboard so I will check it on your side. Also, please replicate that issue again because on the page I do not see that issue at the moment.

Kind Regards

Issue reproduced on my website page.

Create a Row, split it in 2 Columns.
In the right-side column, create an Inner Row and split it in 2 Columns
In the right-side column, add a WoodMart Popup in it.
In the Popup, create a Row and split it in 2 Columns

Attachments:

You must be logged in to view attached files.

Hello,

In order to better assist you with your request, we’ll need temporary admin access to your website. Can you please provide us with the necessary login credentials? We understand the sensitivity of this request, and we assure you that we will handle your information with utmost confidentiality.

Kind Regards

Here is the access to a staging in private

Hello,

Seems that access is wrong so could you please update it?

https://monosnap.com/file/CCZu58ZR4GXzP6qUp8EL24EauoLyDH

Looking forward to hearing back from you!

Kind Regards

Check now

Hello,

Somehow you have not inserted the shortcode correctly, so please re-create the inner column in which the popup is situated.

Kind Regards

Hi Luke,

I feel it’s not quite right, but as I don’t need to do this popup anymore, I won’t follow this up.

But I still believe that there is an issue there. You can close this ticket on my side.

Thanks
Simon

Hello,

Ok. Always remember that you can reach out to us with any questions you may have.

I hope you are not facing the same issue again.

Kind Regards

[Author]

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