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Popup promo window still showing when set to Off

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  • December 2, 2018 at 7:08 pm #93269

    jakeone
    Participant

    I went to Theme Settings > Shop > Promo popup and set the Enable Promo Popup to Off but it still appears when visiting the site for the first time. Any ideas? Thanks.

    UPDATE: Deleting the “Popup delay” value AND turning off Enable Promo Popup seems to fix the problem. But logically, turning promo off should be sufficient shouldn’t it?

    December 2, 2018 at 8:12 pm #93286

    Elise Noromit
    Member

    Hello,

    I need your site admin access to check it.

    Best Regards

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