POPUP SHOW IN EVERY PAGE

Hi,
in website, when i see popup and close on “X”. It open in every page

How can i set it?
i need to show popup only one time, so when i close i never see again

Hello,

The popup is configured in the Theme Settings > Shop > Promo popup. Pay attention to “Popup version” It should be 1

Best Regards

Hi,
these are my settings but i still see popup in every page http://prntscr.com/nje33f

Hello,

Please provide site admin access and confirm the permit to deactivate all the plugins not related to the theme and switch the parent theme for the period of checking what may take up to 20 minutes.

Best Regards

Yes, you can procede.
Let me know, thanks

Hello,

Now I have deactivated all the plugins and switched to the parent theme the problem has gone, please check.

You can activate the child them and check, then activate the plugins one by one checking the popup and you will detect what causes the problem.

Best Regards

[Author]

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