Possible Bug: Products are not displaying on the shop page
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Hi,
We’ve noticed that on several of our websites running the latest theme version, products are not displaying sometimes on the shop page. Once we resave the permalinks, the products start showing again. This issue is occurring across multiple sites. While the issue is not very frequent, it is happening across multiple sites.
Hello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards,
The issue has occurred again on the shop pages — products disappeared, and saving the permalinks temporarily fixed it. This seems to be a recurring and serious problem.
I’ve attached a screenshot and shared the credentials for your reference. Please look into the root cause and advise on what can be done to prevent this from happening again.
I’ve already re-saved the permalinks since I couldn’t keep the shop inactive, but I hope you can recreate the issue or identify what’s triggering it.
Hello,
Now I have checked your site and the products are showing fine.
See Screenshot for clarification: https://postimg.cc/6TT507Tm
Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not? Also please share a small video with the default theme how it works.
Best Regards,
.
