Possible issue on color swatch images – part 2

Good morning, you early closed the topic below:
https://xtemos.com/forums/topic/possible-issue-on-color-swatch-images/

We sent you only an information to help for the issue resolution, but it still remains!
Our client has a lot of products with more than 15 variants, so we are asking you a help to solve the problem (the solution can’t be to erase some variables to have less that 15 variants!).

Thank you.

Hello,

Please share the wp login details in private content under the message area I will check and give you a possible solution.

Best Regards.

We sent login credentials in the other post you closed…
No problem, you’ll find them here.

Regards.

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

Best Regards.

Good morning, thank you for your reply.
We deactivated all plugins and re-activated one by one as you indicated: it seems the problem is solved!
Very strange… it’s all like before, simply rebooting all plugins now it’s all ok (our client is testing).
Thank you for your support.

Hello,

You are Most Welcome.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

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