Post page Product page cannot show feature image, main menu and foot
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Hi, after I upgrade last time and when I create new post and new product, I find the featured image, image gallery, main menu, footer, header cannot show up, what’s wrong with the theme ?
See screenshot below
https://prnt.sc/_s5QYMuMSfLq
https://prnt.sc/Qt-JcFEwtLjq
Log in the admin dashboard in URL below
Hello,
Please deactivate all the plugins except these ones:
Contact Form 7
Mailchimp for WordPress
Safe SVG
Slider Revolution
WooCommerce
WPBakery Page Builder
XTEMOS Post Types plugin
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable it all back.
Best Regards
You can deactivate the plugin, check and solve the issue asap.
Hello,
I have deactivated some third party plugin on your site and created a new product and new post. Now it is showing fine.
Here is the link:
https://www.chiuer.com/blog/test-post.html
https://www.chiuer.com/product/test-product
Check back your site after completely clearing the browser cache.
Best Regards.
Also, I noticed that you didn’t activate many necessary plugins, I activate them, so which plugin that is uncompatible with the Woodmart theme ? I hope you can do plugin deactivation at night or at weekend, as it might cause problem for visitor and not good for user experience which is important to search engine ranking.
Hello,
Based on our testing, it seems that some third-party plugins were conflicting with the Woodmart theme, which resulted in the issues you were facing with the featured image, image gallery, main menu, footer, and header not displaying correctly. After deactivating third party plugins the issue was resolved.
In the previous reply you allowed me to deactivate the third party plugins and solve the issue. Please reactivate the plugins one by one to check which one causes the issue.
Best Regards.
.
