Pre-Built Sites Are Not Activating After Re-Install

Hello,

After re-installing the Woodmart theme and the child theme, all of my pages are missing and can’t be re-added. The page layouts were broken, so I deleted them — but when I reinstalled the theme, the demo pages did not reinstall.

I also tried using the Pre-Built Sites Import feature. The import process appears to complete successfully, but when I click on “Activate”, the page just reloads the Pre-Built Sites screen instead of applying the demo content.

I have already:

Reinstalled both the main Woodmart theme and the Woodmart Child theme

Ensured all required plugins (Woodmart Core, WPBakery/Elementor, etc.) are activated

Attempted multiple imports of different pre-built sites

Despite this, no new pages are added or restored. Posts are there, but no pages

Could you please advise how to fix the missing demo pages and get the pre-built site activated properly?

Thank you,

Hello,

Thank you very much for purchasing our theme and reaching out to our support center.

Could you kindly disable all plugins that are not related to our theme and provide us with your admin access so that we can review it?

We appreciate your cooperation.

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