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Pre Footer (Retail Template) Not showing in homepage of woodmart theme
- This topic has 15 replies, 2 voices, and was last updated 4 years, 4 months ago by Elise Noromit.
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AuthorPosts
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July 27, 2020 at 5:52 pm #214646
aditya2020ParticipantThe pre-footer HTML blocks are showing in other pages while not showing in home page. please help me to fix this
July 27, 2020 at 8:26 pm #214688
Elise NoromitMemberHello,
Please make sure you have not disabled it in the page settings: https://xtemos.com/docs/woodmart/options-for-pages/
Best Regards
July 29, 2020 at 4:25 pm #215185
aditya2020ParticipantHi
Its not a page, its an HTML block. please helpJuly 29, 2020 at 4:58 pm #215196
Elise NoromitMemberHello,
Please provide the site admin access to the private area.
Best Regards
July 29, 2020 at 5:08 pm #215198
aditya2020ParticipantPlease guide, how can i give admin access to private area
July 29, 2020 at 5:27 pm #215202
aditya2020ParticipantHey, Its now working. Thank you
July 29, 2020 at 9:36 pm #215236
Elise NoromitMemberThat is fine. If you have any questions please feel free to contact us.
Best Regards
August 8, 2020 at 5:48 pm #217368
aditya2020ParticipantHi
i found two errors in my site. The product page padding is incorrect as its showing beyond the screen, I have attached the screenshot for your reference https://prnt.sc/twbcri.The second thing is the ADD TO CART button not showing in the product page.
Please help to fix this
August 8, 2020 at 10:01 pm #217393
Elise NoromitMemberHello,
1. We shall fix this issue in our nearest update, meanwhile, you can disable the full height sidebar. You need to go to Theme Settings -> Product page and turn off “full-height sidebar” option as shown on the video https://gyazo.com/99dbea86b69fe1ca3cef113c6b3e3d2d
2. Please make sure the product has the price, it is in stock, and catalog mode is off in the Theme Settings > Catalog mode.
Best Regards
August 9, 2020 at 1:16 pm #217443
aditya2020ParticipantHi
Thank you for your response. i have corrected the first problem, but for the second problem I am not found any catalog mode settings. please help me to find thatAugust 9, 2020 at 1:46 pm #217444
aditya2020ParticipantHi
i found that setting and the catalog mode is off. But still, now the ATC button not showing in single product page. please help me to fix thisAugust 9, 2020 at 9:43 pm #217492
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area
Best Regards
August 11, 2020 at 2:20 pm #217983
aditya2020ParticipantHi
i have deactivated all the plugins related to customization and theme but till the problem persists, please tell me how to switch the parent theme and the solution for the issue.Thank you
August 11, 2020 at 8:11 pm #218039
Elise NoromitMemberHello,
Please navigate to Appearance > Themes and activate the main theme, not a child.
Best Regards
August 12, 2020 at 4:06 pm #218226
aditya2020Participanthi
there is only main theme is activated. please help me to fix thisAugust 12, 2020 at 6:03 pm #218253
Elise NoromitMemberHello,
Please provide the site admin access to the private area.
Best Regards
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