Home New Guten Forums WoodMart support forum Prebuilt Jewellery Template Looks Broken After Import

Prebuilt Jewellery Template Looks Broken After Import

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #663710

    andywuze
    Participant

    I’m using the Woodmart theme and imported the jewellery prebuilt demo, but the layout looks broken — large white spaces, missing images, and plain text like in the screenshot below.

    Attachments:
    You must be logged in to view attached files.
    #663768

    Luke Nielsen
    Keymaster

    Hello,

    Most likely, some 3rd party plugins affect the correct importing. So try to reimport content without 3rd party plugins or send me access so I can try to do it on your end.

    Kind Regards

    #663795

    andywuze
    Participant

    Hi,

    It seems the issue is not caused by plugins. I’m not sure how to re-import the template properly. I’ve attached my WordPress admin and FTP access information below. Could you please help me with the re-import process directly?

    Thank you so much for your assistance!

    #663832

    Luke Nielsen
    Keymaster

    It seems that access is not working – https://prnt.sc/lGW-JO29iP-k could you please update it?

    I await your response.

    Kind Regards

    #663834

    andywuze
    Participant

    now i have updated

    #663836

    Luke Nielsen
    Keymaster

    Now, recheck the issue and let me know – https://prnt.sc/kVajNvW5Bi9U

    Kind Regards

    #663838

    andywuze
    Participant

    it’s right now, can you tell me how to solve the similal problem? thank you very much

    #663841

    Luke Nielsen
    Keymaster

    Hello,

    I left only the plugins that come with the theme installation. Then reimport the content via WoodMart -> Prebuild websites. As a result, the import was correct.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)