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PreBuilt Website Error

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  • Author
    Posts
  • #425371

    sinem
    Participant

    Hello, when I activate the Decor in Prebuilt websites, no pages are opened. I wait for several minutes but it won’t load. When I talk to the hosting company, they say that there is no problem. Even the logo does not change when I try to edit the website without activating the Demo.

    #425376

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    When we open your website it takes 15-20s to load the page https://gyazo.com/1a2c235a0af21002be78572bca05f00b
    Because of that, you can’t do anything including our dummy content import. Please, check this with your hosting provider first. It should load in 1-2s at most.

    Kind Regards
    XTemos Studio

Viewing 2 posts - 1 through 2 (of 2 total)