Prebuilt Website Isn’t Getting Imported Properly!

[metrofitclothing]

I just imported a prebuilt website, but still the images don’t show up and the data is not properly imported. I also tried few other prebuilt websites but the problem persists each time. The problem is only with homepage. However all othe categories (Shop, Blog etc) are working fine
Also, I waited for more than 24 hours, and tried on entirely different browsers but nothing is working. Am I missing any plugin or something?

• This topic was modified 9 months, 2 weeks ago by metrofitclothing.

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

Hey,
I hope you are doing good. How come I am supposed to disable all the other plugins when my website could highly depend on different plugins like WooCommerce and other similar ones.
However, if it’s for checking purpose, I am sharing with you the login information of my websites’ WordPress. With my full consent, you can yourself disable any plugins you want and check what’s up. There might be any specific plugin that’s causing the issue. Please let me know once you are done checking up.

Regards.

Hello,

We have temporarily disabled all plugins not related to our theme, and now the import works correctly. Please test it from your end now.

Kind Regards

[Author]

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