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Prebuilt Websites

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  • #517436

    sc.ana89
    Participant

    Hello, I am working on a local server, when importing a template I get this message. I have modified the values in the php.ini, but I still get the error. I appreciate please help.
    The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.

    #517589

    Hello,

    Please try to deactivate the third party plugins and import the demo again.

    If the issue remains then They may be caused by low PHP configuration limits. In this case, you need to increase some values.
    memory_limit 128M
    post_max_size 64M
    upload_max_filesize 64M
    max_execution_time 180
    max_input_vars 10000

    If you have any questions feel free to contact us.

    Best Regards.

    #517721

    sc.ana89
    Participant

    Hello, I have followed the instructions and changed the values in the php.ini file, but the error persists. It may be that I have some incompatibility with the theme I had previously installed, so I am going to clean everything as best as possible and deactivate all the plugins and see the result. You can close this ticket, if I have any other questions I will open a new ticket. Greetings and thank you very much for your response.

    #517804

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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