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Prebuilt websites: The import could not be completed due to a low timeout limit

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #665639

    sebastiaan
    Participant

    Hi, I can’t seem to import any prebuilt website. It’s stuck at 15%. I have changed every timeout possible but still no luck. Can you help me out?

    #665690

    Artem Temos
    Keymaster

    Hello,

    Thank you for reaching out to us. To assist you further with importing the prebuilt website, we may need to investigate your WordPress setup. Please share your WordPress admin credentials and website URL in the Private content field, so we can check the settings and identify the issue causing the import to be stuck.

    Looking forward to helping you resolve this.

    Best regards

    #665710

    sebastiaan
    Participant

    Hi, ok thanks. I sent you the details.

    please let me know if you can make it work, and if so, what the issue was.

    #665714

    Artem Temos
    Keymaster

    Please fix the HTTPS connection first https://gyazo.com/362a5287ffcd7faac6d840eb476ca1c4
    It may affect import and other functions of your website.

    #665724

    sebastiaan
    Participant

    It’s secured now and I imported it and it works.
    Since it was a devlopment domain I didn’t use SSL.

    thanks for checking

    #665725

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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