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Presets Broke After Update Woodmart

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  • #586923

    claudyou
    Participant

    Hello,

    I had some presets set since 2022 that allowed me to add a short description to a product.
    Now I moved the text to short description product page.
    The issue:
    Now after update, they were gone and replaced with i think another preset which I can’t find the source.
    It’s a div with class wd-before-add-to-cart set only on this single product.

    • This topic was modified 1 year, 11 months ago by claudyou.
    • This topic was modified 1 year, 11 months ago by claudyou.
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    #587027

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    This is your product attribute table. Nowi have checked your site. It is not showing.

    If you have any questions feel free to contact us.

    Best Regards.

    #589129

    claudyou
    Participant

    Hi,

    Sorry for late reply.
    I hide that sections with CSS but it’s still there. I would preffer to remove it also from source code.
    Can you tell me how to proceed?

    Best regards!

    #589175

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #589440

    claudyou
    Participant

    Hi,

    Thank you for your support.
    Here are the details.

    Best regards.

    #589465

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)