Presets – Header Banner are not shown

Hi,

I have configured some presets to show a Header Banner in the blog posts and FAQs categories.

Before it worked, but for some reason the Header Banner is no longer displayed.

I send details in private.

Thanks.

Hello,

First, update the new version of the theme “WOODMART WordPress NEW: 7.6 RELEASED”, update the required plugin, and check the option.
https://xtemos.com/docs-topic/update-the-theme/

If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

If the issue still remains, let me know and I will check and give you a possible solution.

Best Regards.

Hi,

I did everything you indicated, and the header banner is still not displayed.

Regards,

Hello,

Please give me full site access as administration, So I can check and give you a possible solution.

Best Regards.

Hi,

From the first message I gave you my access details. I send them again.

Regards,

Hello,

The banner is showing fine on the single post page: https://ibb.co/fYXGSRH

Also, the page title is disabled for the faq page that you have shared: https://ibb.co/VHFwkGJ

So it means the presets are working fine with the custom theme settings.

Best Regards.

Hi,

In the image you sent, I don’t see the header banner displayed. This is the banner that should be shown on single posts: https://ibb.co/80qSK7H

This is the configuration I’m referring to: https://ibb.co/X8dLF9t

It used to display with the presets, but now it doesn’t.

Regards.

Hello,

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable it all back.

Thank you in advance.

Best Regards

Hello,

Yes, you can make all the changes you need.

Best.

Hello,

You need to enable the header banner option in the global theme settings then define the header banner in the theme preset settings. Now check back your site and check the “Types of baby Types of baby Types of baby Types of baby” post.

Best Regards.

Hello,

This is how it works, but it’s showing up across the entire site. If I have it disabled in the general settings, but activate it through a preset and a conditional, it should display. If not, presets don’t make any sense.

Regards,

Hello,

Try to enable the option in the global settings and disable the header banner option in the theme preset option where you want to disable it.

Best Regards.

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