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Preview of page is correct, but regular site shows wrong

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  • #423439

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    Participant

    Hallo
    I try to create my new ecommerce shop. I found some difficulties in this area.
    When I make some changes in elementor, preview of page is ok, but when i Try to open on site, it shows something different.
    Please look at attached picture.
    (pictures galery -does not show thumbnails) and upsell products are different than set in product specification.

    prewiev

    Link to product
    https://ekabiny.pl/torrenta-pdd-radaway-kabina-prysznicowa-polokragla-90×90-przejrzyste-131600-01-01/

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    #423583

    Hello,

    Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35.

    If the issue still persists after updating the Theme and Core plugin, then please once try deactivating all the third party Plugins on your Site. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If somehow issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

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