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Previous version / rollback – urgent

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  • #699095

    bluesix
    Participant

    How can I rollback to the previous version? Do you have an archive of releases? We’re trying to troubleshoot a problem with some products causing timeouts.

    #699139

    bluesix
    Participant

    More info – screenshot of Status.

    I’ve enabled debugging – there are no errors, just timing out (504).

    Changing themes to Hello allows the crashing URLs to load, so it looks like something in Woodmart is the cause.

    I enabled slowlog in PHP-fpm and it’s coming back with this:

    [03-Dec-2025 22:16:49]  [pool [site-name-redact]] pid 30512
    script_filename = /home/[site-name-redact]/webapps/[site-name-redact]/index.php
    [0x00007f6099e15d50] prepare() /home/[site-name-redact]/webapps/[site-name-redact]/wp-includes/link-template.php:1968
    [0x00007f6099e15b10] get_adjacent_post() /home/[site-name-redact]/webapps/[site-name-redact]/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/class-adjacent-products.php:128
    [0x00007f6099e15a80] get_adjacent() /home/[site-name-redact]/webapps/[site-name-redact]/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/class-adjacent-products.php:91
    [0x00007f6099e159f0] get_product() /home/[site-name-redact]/webapps/[site-name-redact]/wp-content/themes/woodmart/inc/integrations/woocommerce/functions.php:769
    [0x00007f6099e15950] woodmart_get_next_product() /home/[site-name-redact]/webapps/[site-name-redact]/wp-content/themes/woodmart/woocommerce/single-product/navigation.php:13
    [0x00007f6099e15630] [INCLUDE_OR_EVAL]() /home/[site-name-redact]/webapps/[site-name-redact]/wp-content/plugins/woocommerce/includes/wc-core-functions.php:346
    [0x00007f6099e15530] wc_get_template() /home/[site-name-redact]/webapps/[site-name-redact]/wp-content/themes/woodmart/woocommerce/content-single-product.php:203
    [0x00007f6099e14820] [INCLUDE_OR_EVAL]() /home/[site-name-redact]/webapps/[site-name-redact]/wp-includes/template.php:816
    [0x00007f6099e146c0] load_template() /home/[site-name-redact]/webapps/[site-name-redact]/wp-content/plugins/woocommerce/includes/wc-core-functions.php:285
    [0x00007f6099e145a0] wc_get_template_part() /home/[site-name-redact]/webapps/[site-name-redact]/wp-content/themes/woodmart/woocommerce/single-product.php:41
    [0x00007f6099e14400] [INCLUDE_OR_EVAL]() /home/[site-name-redact]/webapps/[site-name-redact]/wp-includes/template-loader.php:125
    [0x00007f6099e14100] [INCLUDE_OR_EVAL]() /home/[site-name-redact]/webapps/[site-name-redact]/wp-blog-header.php:19
    [0x00007f6099e14070] [INCLUDE_OR_EVAL]() /home/[site-name-redact]/webapps/[site-name-redact]/index.php:17
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    #699189

    bluesix
    Participant
    #699197

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 699195. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)