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Price does not change if user click on attribute

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  • #413366

    johny
    Participant

    I am facing a problem with attributes. Under products>attribute, I have created an attribute.
    I have assigned attributes to products too. But the attributes created in products>attribute are not working. If I select the attribute the product price does not change.

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    #413369

    johny
    Participant

    Please find website details

    #413525

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you!

    Kind Regards

    #413526

    johny
    Participant

    Hello,
    You can deactivate plugins. Please activate the plugins again once the testing is completed.

    #413752

    Luke Nielsen
    Keymaster

    Hello,

    In the functions.php file in your child theme, you have third-party code that affects swatches functionality, you can enable the parent theme and check how it works by default.

    https://monosnap.com/file/mFFTSNOea205Jt6jBfhlkIWauLUJDt

    You need to remove third-party code for the proper work of the swatches.

    Kind Regards

    #413755

    johny
    Participant

    Hello,

    Would you mind letting me know which code is affecting the working of swatches?

    #413790

    Luke Nielsen
    Keymaster

    Hello,

    Sorry but I cannot tell you exactly which third-party code affects the swatches, I suggest you comment out all code and uncomment it in parts, thus you can find which piece of code affects.

    Kind Regards

    #413976

    johny
    Participant

    Ok.
    Thanks.

    #414293

    Luke Nielsen
    Keymaster

    If there’s anything you need, please write me or another member of our help desk team.

    We’re here for you!

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)

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