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Price filter

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  • #620590

    dusica.klopic
    Participant

    Hello,
    I need to report an issue with the price filter. Brands with prices that end in 0 do not display the filter at all (attachment 1), while prices that do not end in 0 display the price filter correctly (attachment 2). How can this problem be resolved?
    Thank you.

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    #620817

    Hung Pham
    Keymaster

    Hi dusica.klopic,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #620855

    dusica.klopic
    Participant

    Hi,

    Thank you for your prompt response.

    I have tested the functionality with the WooCommerce Storefront theme and encountered the same issue with the price filter. Additionally, I have noticed that your own website has the same problem with the price filter. Please see the attached screenshot for reference.

    Regards,
    Dušica Klopić

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    #621184

    Hung Pham
    Keymaster

    Hi dusica.klopic,

    I tested on my end and demo worked well https://ibb.co/Qjx9y7x

    If the issue still persists with the default theme. It means that it is not our theme issue. Please contact the author support in this regard they will guide you better.

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)