Price filter don’t work

hello!
on our packorama.it website, on the product category pages (https://packorama.it/categoria-prodotto/vasi/)
on the left side, we have some filters (material, color etc..) , which I created with widgets ( appearance -> widgets) but unfortunately they don’t work well anymore, for example , the price filter doesn’t work anymore, it is displayed but I can’t scroll to choose the price.
Know what happened?
thank you very much!

Best

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Hi cristian-1741,

Thanks for reaching to us.

Try to use the WoodMart price filter widget – https://prnt.sc/p59nR-wpEN3K

Kind Regards

Thank you very much,
unfortunately I’m afraid that this doesn’t work either, or I don’t understand how it should be set correctly… from the front end you only see 0.00+ (I attach screenshot)
Do I have to do any other steps?
thank you very much,
best,

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Hi cristian-1741,

Would you mind if I deactivate extra plugins for testing? Please confirm me back.

Regards,

Yes, of course, go ahead. I just kindly ask you to reactivate them afterward. Thank you so much!

best,

Hi cristian-1741,

It worked now, please double check.

Kind Regards

Hi Hung,
thank you very much for your work, but unfortunately I don’t see it working… if I try to scroll with the mouse, the price is stuck, it’s either on the minimum (seo) or the maximum (10). I tried both from Safari and Chrome, but it’s the same….
(also, the colour filter has disappeared, did you remove it? otherwise I don’t understand why it’s broken by itself….now I have put it back)
Thank you so much!
best,

Hi cristian-1741,

Could you please record a video of the problem so we can better understand what you mean? Also, Check how the default breadcrumbs work with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

Regards,

Hi Hung,
thank you for your reply,
in the meantime I will attach the video of the problem.
Then I will try area staging, to try out other issues. In what sense should I check the breadcrumbs? what should I check? sorry but I didn’t understand

thank you very much
best,

sorry here is the video

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Hi cristian-1741,

Thanks for the video.

You are using the default WooCommerce widget.

For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires or You need to find a third party plugin to achieve more functionality that best suits you.

Regards,

Thanks,
I will try,

best,

Hi cristian-1741,

Keep us in mind for future questions and concerns, we’re always here to help!

Regards,

Hi Hung!
I spoke to woocommerce support, but they told me to ask you 🙁
I did a staging area, changed theme, to see if the filters worked, but now i can’t find them anymore: i put the twenty-twenty two theme to try, but i can’t find the filters anywhere….so i can’t understand …
I’ll leave you the staging accesses if you want to have a look

thanks!!

Hi cristian-1741,

Please allow me to explain: The slider starting at a very low value like €0.10, or Product prices on the shop page averaging around €0.10 with decimal places. Please add this code to the functions.php of the child theme to narrow step size:

add_filter( 'woocommerce_price_filter_widget_step', function() {
    return 0.10; // Adjusts slider to move in increments of €0.10
} );

Regards,

Hi! thank you!
I put in the code, I see that the range is now no longer 0 – 10 € but has become 0 – 1€. But it still doesn’t work…
I left it active on the site, if you want to check:
https://packorama.it/categoria-prodotto/flaconi/

best,

Hi cristian-1741,

The code above only helps you adjust the size filter. However, since the product price range appears too narrow and we don’t have control over the default WooCommerce price filter widget, you’ll need to find a third-party plugin to gain more functionality that better meets your needs.

Regards,

Hi,
i confirm that by changing the theme the problem persists (Storefront).
So i contacted Woocommerce support, and we can close the ticket,
thank you,
best,

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