Home Forums WoodMart support forum Price filter not changing on currency switching

Price filter not changing on currency switching

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #532559

    fawazabbas94
    Participant

    I have 2 currencies in my store
    now I’m switching the currencies using the URL
    https://hq.lisco-solutions.com/?currency=USD
    https://hq.lisco-solutions.com/?currency=EUR
    now on the USD, the price range is: $2 – $21,699
    and on the EUR: 2 € – 21.699 €
    which is wrong
    it should calculate the exchange rates and show the price range based on the available options
    imagine I’m using the Turkish lira
    the filter will be so wrong
    check the attached images
    the used currency switcher is the new built-in woocommerce multi-currency feature

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    #533107

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #534277

    fawazabbas94
    Participant

    Hello,

    I checked all the points you mentioned and still same problem
    you can login and check by yourself

    #534408

    Hello,

    Have you checked with the default WP theme or Woocmmerce Storefront theme?

    Best Regards.

    #534423

    fawazabbas94
    Participant

    Hello,
    The price filter I’m talking about is from woodmart, how to check it with other themes??
    there is another price filter widget from woocommerce, I check it and it’s working properly with 23theme, storefront, astra

    #534961

    Hello,

    We support the following currency-switching plugins:
    https://wordpress.org/plugins/woocommerce-multilingual/
    https://wordpress.org/plugins/woocommerce-currency-switcher/

    and you have to use none of them. To work properly, you need to use one of these plugins.

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)