Price Menu anchor link not working

Hi,

We have some link issues with the Menu Price Woodmart item.
When clicking a Menu price link from another page, some elements are not displaying in the header.

Video and image for clarification.

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Hi,

Ok it seems there is a little bug with classic style in menu item option. (image for clarification)
When I replace by for instance modern style, everything is back to normal.

Check test site with exact same environment in the private area.
Kind regard,

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Hello,

It seems that your issue has been resolved.

Because I have visited your website and the option is working fine on my end. If yes then allow me to close the topic??

Best Regards.

Hi,

No, this is not resolved.
I temporarily changed the style to modern but in reality I would like to use the classic style.

I invite you to try again with the site attached in the private area.

Kind regards,

Other question about this:

Is it possible to make anchor link go some pixels above where it’s linked to?
Because we would like visitors to see a message in the header.

Kind regards,

Please, send us your admin access so we can check.

Hi,

Please find the access in the private content area.

Kind regards,

Hi,

You need to make your header row sticky as on the screenshot https://prnt.sc/xprm8r

If you want to make your anchor link scroll before the actual element, you need to either add some padding top to that element, or create a fake element before the actual element that you want to make the scroll to.

Kind Regards

Hi,

Thanks for the reply

three questions though:

-Where am I supposed to add the padding? (screenshot attached) And how much? Negative? Positive?
-About this fake element you mentionned. do you have an example of this?
– What about the classic woodmart menu item alternative? There clearly is a bug (sticky header parameter does not solve the problem at all) and we would really like to use the classic mode since our web page is all classic and of course for consistency.

Kind regards,

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Hello,

1. Add positive padding top to the element with your ID attribute. It should be equal to the sticky header height.

2. Just set your ID not to the actual element but to some other element above it. Then, when you click on the button, the browser will be scrolled to the element above.

3. Sorry, but we don’t understand what do you mean here. Could you please clarify?

Kind Regards

Hi,

I do not think that you have watched the video I sent you before.
I recorded another video for you to see the problem (see private area)

In the video you can clearly see that when clicking a link from the main menu redirecting to the page called “VRAC” (the page that integrated the menu price item), the header does not load correctly: header banner not loading, header not appearing at all, blank appearing between header and title area, title area partially cut…

What I am saying from the beginning is that the CLASSIC style might be problematic because when trying other styles such as MODERN style for instance, it works perfectly.

Can you please give this a try on your end?

Kind regards,

Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

.vc_tta.vc_general .vc_tta-panel:not(.vc_active) {
	display: none !important;
}

Hi,

Thanks for the support, working perfectly!

Kind regards,

Great, you are welcome! Feel free to contact us if you have any questions.

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