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Prices are displayed lower than the actual amount

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  • #643528

    craftaffair.info
    Participant

    I am facing an issue on my website where product prices are displayed lower than the actual amount when customers are not logged in. However, after logging in, the correct prices are shown.

    Could you please help me identify the cause of this issue and suggest a solution to ensure that the correct prices are displayed for both logged-in and logged-out users?

    Website link: http://www.craftaffair.co.in

    #643721

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    It seems to be a cache problem. If you’re using a caching plugin (e.g., WP Rocket, W3 Total Cache), try clearing the cache. Check if any server-side caching (from your hosting provider) is causing this issue.

    Check if any role-based pricing plugins are installed and adjust their settings.

    If the issue remains, Deactivate the plugins not related to the theme and test again. If the issue still persists, share the WP Logins details so I will further check on your site and give you a possible solution.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)