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Prices not showing correctly in the off screen cart menu

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  • #533179

    konsta
    Participant

    Hello,

    We are using your Woodmart theme with B2B for WooCommerce plugin. With the plugin, we have added percentage price increase to products for certain user roles.

    The problem is the prices are displayed wrong in the off screen cart on the right – it’s like the cart doesn’t always take the percentage increase into account (please see the screenshot attached). In the actual cart page, all seems fine.

    We have reached out B2B plugin support and they replied like this:
    “We have tested your site, and it seems that there is a delay in your site’s AJAX or theme, causing the initial values not to appear in the cart popup. All prices are displayed correctly on the cart page.

    When the cart page is refreshed, it updates your site’s AJAX, and the prices in the cart popup are correctly changed by AJAX.

    Because our plugin default behavior works with the WordPress and WooCommerce and we are using ‘woocommerce_before_calculate_totals’ this action hook to deal with the price at the cart page it’s working fine there.

    Please have a look at the attached video URL below.

    https://www.loom.com/share/2d5845ed92914dfb974ca7ae06e46113

    Can you please contact theme support and if they provide any hooks or any information they are using so we can look into it and proceed accordingly ”

    Any advise would be greatly appreciated. Thank you in advance!

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    #533183

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Try to disable AJAX add to cart in Theme Settings -> Single product -> Add to cart and test how it works.

    Kind Regards
    XTemos Studio

    #533191

    konsta
    Participant

    That seems to have done the trick. 🙂 Thank you.

    Same thing happens with the quick view though (please see the video attached).

    I couldn’t find any setting for that. Any thoughts?

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    #533392

    Artem Temos
    Keymaster

    This plugin seems to not work in the custom content loaded with AJAX. You need to consult with the plugin developers for help or disable the Quick View functionality.

    #533496

    konsta
    Participant

    Alright, thank you!

    #533543

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

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